Oracle O2C/OTC Functional Consultant

OTC Functional Consultant
San Fransico, CA – Hybrid Role

Role Overview
We are looking for a Techno-Functional Consultant with strong expertise in Accounts Receivable (AR), Collections, Tax, and Trading Community Architecture (TCA) within Oracle Fusion (or similar ERP platforms).
This role will primarily focus on system enhancements, ongoing production support, and continuous improvements across the Order-to-Cash (O2C) process, requiring a balance of functional knowledge and technical capabilities.

Key Responsibilities
Enhancements & Continuous Improvement
• Analyze business requirements and implement enhancements across AR, Collections, Tax, and TCA modules
• Configure and support:
• Invoice processing, credit memos, adjustments
• Collections strategies, aging, and dispute handling
• Enhance tax logic and compliance processes:
• Support indirect tax (VAT, GST, Sales Tax)
• Maintain integrations with tax engines (e.g., Vertex, Avalara)
• Improve and maintain customer data (TCA):
• Customer accounts, sites, profiles, and hierarchies
• Support invoice template (BI Publisher) and reporting enhancements

Production Support
• Provide day-to-day production support for AR and customer data issues
• Troubleshoot:
• Invoice failures, accounting issues, integration errors
• Data discrepancies between source systems and Oracle
• Perform root cause analysis and issue resolution
• Support month-end close activities related to AR
• Monitor and support interfaces, jobs, and integrations

Techno-Functional Responsibilities
Translate business needs into functional specifications and data mappings
• Work with integrations including:
• APIs (REST/SOAP), FBDI, BICC extracts
• Support data flows between upstream systems (billing platforms, CRM, etc.) and Oracle AR
• Configure and maintain:
• Descriptive Flexfields (DFFs)
• Custom attributes and extensions
• Assist in data validation, reconciliation, and reporting
• AR aging, open balances, customer-level reporting